In the unlikely event that your item is faulty, a full refund will be made within 3 working days of the full item being returned to, and received by Rebecca McDermott Jewellery.

Please ensure returns are shipped safely as Rebecca McDermott Jewellery cannot be responsible for any loss or damage in transit.  Please include your full name, address, email address and reason for the return.  Thank you.

Unfortunately, personalised items cannot be cancelled or returned unless deemed faulty.